Annexure A


What do you mean by digitization?
Digitization is the process of changing from analog to digital form, also known as digital enablement. Said another way, digitization takes an analog process and changes it to a digital form without any different-in-kind changes to the process itself.

What is difference between digitization and digitalization?
While digitization refers to the act of making analog information digital, digitalization is all about moving existing processes into digital technologies. In other words, digitization is for information, whereas digitalization is for processes.

What are the 3 steps of digitization?
A digitalization strategy – in three steps
• Strategic analysis and setting targets. First, senior management should collaborate with middle management to come up with a digital vision and agenda. …
• Operationalizing the digitalization strategy. …
• Implementing the digitalization strategy.
What are the 4 main areas of digital transformation?

The four primary areas of digital transformation include:
• Customer Experience (CX)
• Data & Analytics.
• Cloud Computing.
• Mobility.

What are the benefits of digitization?
Digital document files are encrypted and secure. It’ll take more than a hammer to access your documents. Save on resources — Stop buying paper and toner for physical documents and save money on office supplies. Environmentally friendly — Less paper means less waste.

Each organisation has different priorities but the benefits of digitisation include:
• Access. …
• Generating income. …
• Brand. …
• Searchability. …
• Preservation. …
• Interaction. …
• Integration. …
• Disaster recovery.
• What is the advantage of digitization?

• There are various advantages to digitization including faster access to information, improved customer experience, increased productivity, lower operational costs, improved decision making, improved information security, higher mobility, automation of business processes, agility, and disaster recovery

What is digitization and why is it important?
Digitization is a process of converting information from the normal form into a digital (computerized) format. This format presents data that is represented as bits or bytes. Digitalization of business helps to improve the efficiency of its process, consistency, and quality.

 What are the benefits of digitization in business?
The digital framework will help you locate new revenue streams, create software licenses, protect your licenses, engage with your customers, and access business-critical data. High-value companies know that they are not just delivering products, they are delivering experiences.

What is meant by business automation?
Business automation is a term for the use of technology applications that perform repetitive tasks, freeing up employees for higher value work. This includes business process automation (BPA), robotic process automation (RPA) and AI-powered automation.

What is the purpose of business automation?

Business process automation eliminates the bottlenecks that lead to lost time and revenue. The improvements in efficiency and control spread to every facet of the organization — from increased productivity and compliance to better customer experience and performance.
Business process automation (BPA) is defined as the automation of complex business processes and functions beyond conventional data manipulation and record-keeping activities, usually through the use of advanced technologies. It focuses on “run the business” as opposed to “count the business” types of automation efforts and often deals with event-driven, mission-critical, core processes. BPA usually supports an enterprise’s knowledge workers in satisfying the needs of its many constituencies.